Billing & Insurance

Please Bring the Following to Every Appointment

  • Picture ID – such as driver’s license or passport
  • All current insurance cards- A MUST AT EVERY APPOINTMENT -
  • A list of all current prescription and non-prescription medications, vitamins, and supplements
  • Method of payment- we do require every patient to keep a credit card on file

For further details, please review our Financial Policy here

Insurance Coverage

Insurance is a contractual arrangement between the patient and the insurance company, and we are glad to assist you in collecting benefits to which you are entitled

We participate with Tricare, Medicare, and Medicaid, including Healthy Blue, UHC Medicaid, AmeriHealth, and WellCare. However, our Adult Medicaid Panel is FULL at this time, and we are not accepting any new Adult Medicaid patients. We are still accepting Pediatric Medicaid patients.

We are in-network with MOST commercial health plans, including BCBS, United Healthcare, Cigna, Aetna (*We are considered out-of-network with Aetna Mission HCA Health Insurance) , Humana, and more. Please log into your health plan and make us your Primary Care Provider today.

To verify we are in NETWORK with your insurance or to obtain plan-specific information, Please contact your insurance company representative by calling the (800) number on the back of your insurance card.

If you do not see your insurance company, please call our office to see if we participate.

Billing Process

Here's what you can expect during our billing process:

We will file to the insurance provided by the patient. Once we have heard back from the insurance company, we will send the patient a statement along with an email/text stating that we will run your card on file in 5-7 days.

If the patient needs to make other payment arrangements such as mailing a check, setting up a payment plan, or scheduling this payment for a future date, please call us as soon as you receive your email/text statement.

Should there be questions or concerns about the bill, please call our office and ask for our billing team.

Self-pay & Private Pay Options

We are committed to ensuring that everyone can access high-quality family medical care. As part of this commitment, we provide a 30% discount on our standard fees exclusively to patients who settle their bill in full at the time of service. We accept payment in various forms, including cash, check, Visa, Mastercard, Discover, and American Express.

Please note that services provided that cannot be discounted include but are not limited to:

  • Injections

  • Immunizations

  • EKG

  • Holter/Heart Monitors Interpretations

  • Spirometry test

If the patient has labs or other tests performed, they may receive a billing statement for services from outside agencies.

Annual Wellness Visits

It's important for patients to understand that Annual Wellness Visits (AWVs) typically focus on preventive care and wellness assessments. Any additional services or management of other conditions, cronic or new, during the AWV may incur extra charges, depending on the patient's insurance coverage and the specific services provided.

If a patient receives an office visit in addition to the AWV, they may be subject to additional costs such as copays or deductibles, depending on how their insurance processes the claim.

​​​​​​​Patients should feel free to ask questions about the cost of upcoming visits, but for detailed information about their insurance coverage and any potential out-of-pocket expenses, it's best to contact the customer service number on the back of their insurance card. This will ensure they receive the most accurate and up-to-date information about their specific insurance plan.

Medicare Patients- Advance Beneficiary Notices

If we determine that Medicare will not cover a lab test recommended by your physician, we will ask for written consent to pay for these tests and discuss any risks if the patient declines.

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