I've been a long time client of Asheville Medicine and Pediatrics, but this was my first visit to the East Asheville location. I was given a same-day appointment when I started experiencing heart issues. All of the support staff were wonderful, from the phone, through the check-in process at the clinic, to the nurse taking my preliminary information. Dr. Kottoor then came in and spent 2 to 3 times the amount of time with me that I would have expected. He listened to my concerns, asked me pertinent questions, then explained everything to me, in detail. I never enjoy going to see any doctor, but this was a truly wonderful experience. Thank you Dr. Kottoor and staff!